[spam][ot][personal] Reporting an issue with element (matrix)
My mobile matrix element client isn't receiving messages for a few days. I asked in their chat regarding a more stable client, and found a couple, but they asked me to submit an in-app bug report and also file a github issue with full details. This likely means taking and sharing a screenshot of the misbehavior, which is hard for me. I'm also using the same phone to do low quality EEG logging, and I don't want to turn the logging off to take a properly-size screenshot. The plan is to kind of take it in steps. I was lucky to retain this task as a goal after regrounding my power supplies. The grounding task helped calm me. Regarding the EEG, I can remind myself to resume it but continuing to wear the headband, even if the logging app (which produces a little data corruption and needs to be liberated) is paused.
I've borrowed my mother's old ipad a bit ago (part of a struggle to use such devices less, the other parts of me latched onto her's). I plan to submit the bug report on it. It has a larger display, adding a little ease. Nope, back up. I should submit the bug report on the same device, so I can easily upload a screenshot. Just take it slow, get the data first, then attach it all, I guess.
They say it is best to add screenshots, videos, and logs. This happens
every time I run it, so I may be able to provide detailed logs. There's a
setting somewhere to enable those.
On Tue, Apr 5, 2022, 4:50 PM Undiscussed Horrific Abuse, One Victim of Many
I've borrowed my mother's old ipad a bit ago (part of a struggle to use such devices less, the other parts of me latched onto her's). I plan to submit the bug report on it. It has a larger display, adding a little ease.
Nope, back up. I should submit the bug report on the same device, so I can easily upload a screenshot.
Just take it slow, get the data first, then attach it all, I guess.
I've enabled detailed logs. Presently thinking on sending a video of the issue, and then logs. When you send logs you can specify the bug where the issue is, in the description. I'll need a way to upload the video. Maybe youtube? Or I could use an arweave wallet. Or? .... I could pin it on ipfs for free with web3.storage . That's probably the way to go. Ok, um, let's see. When I send logs, I'm not sure how much history is sent. So maybe I would make the issue first, and send the logs inside a recorded video, mentioning the issue number in the logs submission as they request. Then I can edit the issue to add a link to the video. That sounds like it would work. Step one: make a stub issue to edit.
I've made issue #5700 . It looks like my client might be a few versions out of date. Planning to continue anyway. Next step: record video.
Celebration!! :) Coda can be resuming EEG and upgrading my element client to latest ;P https://github.com/vector-im/element-android/issues/5700 ### Steps to reproduce 1. I launch element. I’ve enabled developer mode in response to a request to provide detailed information on this issue. 2. The top of the screen shows a loading bar and the text: “Sync thread : Running(afterPause=true) Sync request: Parsing 38 room(s) 5 toDevice(s) Push: 196218” 3. I scroll down to Matrix HQ. 4. The top couple rooms show out of date events from earlier, including Matrix HQ. 5. I tap Matrix HQ. 6. Earlier, I sent a message to Matrix HQ. The message does not show, nor messages that showed after it. From another client, the messages do indeed show. The history visible in-room is more out of date than the summaries visible in the room list, but both are out of date. EDIT: Video of this is now at https://ipfs.io/ipfs/bafybeidgfutvwixmoasw3oa6z3peeqxlskdxnkr36ddafyfvrynmlu... . Logs have been sent using the in-app process, which is shown in the video. ### Outcome #### What did you expect? New messages. #### What happened instead? Out-of-date history, lacking even messages that I sent. ### Your phone model Blackberry KeyOne BBB100-1 ### Operating system version Android 8.1.0 ### Application version and app store Element version 1.4.4 olm version 3.2.10 from Google Play Store ### Homeserver matrix.org ### Will you send logs? Yes
The update process for element appears damaged to me. In their github, they have released 1.4.8 for me (whereas the example issue form mentioned 1.6 .). In their 1.4.8 github task issue, they mention the version has been updated in the chat topic and the release is live in the store. However, f-droid and google play store both give me element 1.4.4, and the chat topic references element 1.4.2 . Cryptographic app delivery needed.
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Undiscussed Horrific Abuse, One Victim of Many