As variation on the recent discussion of employee e-rights, WSJ today: New eavesdropping law creates labor-management tussle in Illinois. The Illinois AFL-CIO is going to court to fight a provision in a bill Gov. Jim Edgar signed last month that the labor group says allows employers to listen in on employees' conversations "for virtually any reason." A spokesman for the Illinois Retail Merchants Association, the provision's prime backer, says such fears are "wild speculation." Critics say the provision's language, allowing monitoring for "service quality control or for educational, training, or research purposes," is far too broad. The retail merchants association notes that employers are responsible for the conduct of employees who deal with customers over the phone.
participants (1)
-
John Young