Connect Free Newsletter November/December 98 Connect FREE would like to wish all our customers a Happy Christmas and a Prosperous New Year Welcome to Connect Free, and thank you for joining our service, we hope you find our third newsletter informative. September and Octobers Newsletter can be viewed on our web site at the bottom of the FREE Internet page. Connect FREE would like to apologise for Novembers Newsletter not being sent out. We were waiting for the upgrade to the Connect FREE network to be completed and the launch of the new services. ---------------------------------------------------------------------------- Upgrades As mentioned in our last newsletter, Connect FREE has now doubled it’s network capacity, no more engaged tones and a faster connections to the Internet. We have added another 2MB of bandwidth to our network and twice as many modems and lines. Connect FREE can NOW offer V90 connections and is the first FREE ISP to offer 128K ISDN connections. For 128K ISDN, please dial 0845 662 1406 For V90, please dial 0845 662 1506 For customers that connect through Aardvark the number will be For 128K ISDN, please dial 0845 662 1409 For V90, please dial 0845 662 1509 Connect Free is aiming to be not only the first Internet Service Provider to offer FREE Internet access but also the Best ---------------------------------------------------------------------------- POP 3 & SMTP Mail Connect FREE is proud to announce the launch of it's E-mail Service. Connect FREE customers can NOW receive UNLIMITED POP3 e-mail addresses, individually password protected. Example e-mail address: myname@connectfree.co.uk and myname@anywhere.connectfree.co.uk Sending emails can only be done via a Connect FREE dialup, however you will be able to receive your mail from any other ISP's dialup account. For your Connect FREE e-mail addresses, please go to http://www.connectfree.net/update Coming shortly, FREE Web space ---------------------------------------------------------------------------- Changing your Details on Line Connect FREE has designed a web page so you can alter your details on-line, for example change your email addresses and contact details. To update your details and add additional e-mail addresses please go to http://www.connectfree.net/update ---------------------------------------------------------------------------- Games Server The Connect FREE Games Server has been upgraded and is better than ever before, it also includes Quake II as well as Quake. Please check out the bulletin board on the Games Web Page for dates on matches. ---------------------------------------------------------------------------- FREE Software/FTP Web Site Connect FREE has become a mirror site for TUCOWS, which will be available very shortly. What is TUCOWS? TUCOWS is the UK premier FTP web site for FREE PC Internet software, and because Connect FREE users will be able to connect direct to the server at Connect FREE, bypassing the Internet, meaning downloads will be a lot faster then you have ever seen before. The site is also updated on a daily basis, so the latest upgrades are always available. Software available to download includes Internet Explorer, Netscape, Mail packages, FTP software, News hosts. You name it, we got it, and it is all for FREE! ---------------------------------------------------------------------------- Premium Rate Telephone Technical Support Connect Free has launched it's Premium Rate technical support line on 0890 900 0050, sorry but all calls are charged at 50p per minute. The reason for charging 50p per minute is because the Internet connection is free and we need to cover our overheads and staffing cost for the technical support lines, however we are cheaper than most of our competitors. E-mail technical support is still available, obviously this is only useful when you can connect to the Internet. (Please ensure you include you Login ID with any communication) ---------------------------------------------------------------------------- On-line Technical Support If you can connect to the Internet it might be worth while checking out www.connectfree.net/help Connect FREE has designed a very comprehensive technical support web page, which covers a vast amount of topics. Ranging from how to connect and configure Mail, FTP, IRC, CHAT and Browser software to how to design a Web Site and there is some useful tips on solving problems (Well worth a LOOK) Support for MS Windows 3.11 95/98 NT, Apple Mac, and Linux ---------------------------------------------------------------------------- The New Connect FREE Portal Connect FREE are proud to announce the launch of the Connect Free Portal site in association with 2b. A Fantastic site for up-to date News, Weather, Lottery Results, Shopping, Entertainment, Sports and Music. Need a map of any area within the UK, no problem, enter a postcode to receive a map of the area you intend visiting. Searching for a service or where to-go in any area, could not be easier with the Connect FREE Portal. Visit www.connectfree.2b.co.uk ---------------------------------------------------------------------------- FreeServe For all those users out there, who have signed up with FreeServe and would prefer to have the option of which ISP you dial into or maybe have several connections to different ISP’s. FreeServe have now decided to offer anyone with a FreeServe connection the ability to uninstall your FreeServe software. Check out http://www.freeserve.net/support/cserve_uninstall.htm ---------------------------------------------------------------------------- Proxy Server: We are still receiving calls on our help line regarding Proxy server settings. Connect FREE does not currently have a Proxy Server, and if your software is configured to look for one then you will go nowhere. If you find that you can connect to our servers without a problem but then find that when you launch your browser you cannot access any web pages or performance is very slow, then you probably have the Proxy Server setting enabled. To Disable (Win95/98): Control Panel, Internet, and Connection, Un-tick the Proxy Server settings. ---------------------------------------------------------------------------- SantaCalls Wouldn't your child, grandchild, godchild, nephew or niece just love a personal call from Santa this Christmas? In association with the Variety Club we are asking our users to visit their Santa Calls Web site. The idea is that mums and dads can enter the details of their children i.e. names of pets and things they would like for Christmas etc and then Santa actually phones the child and has a chat. The kiddie is totally convinced because Santa is armed with all their details - and who knows little Johnny might just clean that hamster out a bit more often when he knows Santa is watching! Visit Santa Calls at http://www.santacalls.org/ ---------------------------------------------------------------------------- Improvements Connect Free would like to hear from you, if youhave any suggestions on how we may improve our service, or adding more content to the Connect Free web site. It is Connect Free policy not to send unwanted rubbish by e-mail or junk advertising by any other means. All we ask is that you receive our monthly newsletter informing you of any changes to the service and any new service that may come available which you may benefit from. ---------------------------------------------------------------------------- Contact us at info@connectfree.net Telephone: 0870 742 1111 (Calls charged at the current national call rate)