Nations Bank Visa scam/error
-----BEGIN PGP SIGNED MESSAGE----- This may be off topic or then again it may not be. A friend paid his balance and cancelled his Nations Bank Visa card about 6 months ago. A couple of days ago, he received a bill from Nations Bank for a *recent* charge, which the indicated vendor denies submitting. My friend has been trying for two days to get through to Nations Bank on its customer service line, to no avail. He keeps getting a "due to heavy calling volume our queue is full" message. Anybody know who screwed up how? bd -----BEGIN PGP SIGNATURE----- Version: 2.6.2 iQCVAwUBMmT3y680j2q8tTgtAQGC7wQA2ris5C3KAD6qLy3AmtglJRoZrei72CIH MEm7DGasD4AXqfwkjdmvZScAVXRD+KHHgVZQKQp+H0+D/TWHZCN9nrwE1z5/j73R o8qXDCC0owwJabZHknOMwpBm4Sf6JUGs7Wm1K9JmpVlF01GP+z7rxOMXfvZrlxvy mwcK3wjIPCU= =PTmz -----END PGP SIGNATURE-----
On Tue, 29 Oct 1996, Brad Dolan wrote:
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This may be off topic or then again it may not be.
A friend paid his balance and cancelled his Nations Bank Visa card about 6 months ago. A couple of days ago, he received a bill from Nations Bank for a *recent* charge, which the indicated vendor denies submitting.
My friend has been trying for two days to get through to Nations Bank on its customer service line, to no avail. He keeps getting a "due to heavy calling volume our queue is full" message.
Anybody know who screwed up how?
Your friend, for doing business with Nations Bank.
bd
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Note: I've been forcibly unsubscribed from this mailing list and blocked from resubscribing. I'm no longer subscribed to this mailing list. Let this be a lesson to those who send "unsuscrive" requests to the list. Brad Dolan <bdolan@USIT.NET> writes:
A friend paid his balance and cancelled his Nations Bank Visa card about 6 months ago. A couple of days ago, he received a bill from Nations Bank for a *recent* charge, which the indicated vendor denies submitting.
My friend has been trying for two days to get through to Nations Bank on its customer service line, to no avail. He keeps getting a "due to heavy calling volume our queue is full" message.
He should send them a snail mail, with return receipt requested, saying what you said above. It could be a bug in the bank's billing software. If you dispute credit card charges over the phone, you give up many important rights. Never do that. --- Dr.Dimitri Vulis KOTM Brighton Beach Boardwalk BBS, Forest Hills, N.Y.: +1-718-261-2013, 14.4Kbps
participants (3)
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Black Unicorn -
Brad Dolan -
dlv＠bwalk.dm.com