Dear Pathfinder Member: Will you help us on a very important project? You are one of a representative group of Pathfinder members that we are asking to take part in a special survey. The answers you provide us with will help us make Pathfinder a pleasurable experience for its users. Our survey is available online (you can cut and paste the URL into your browser) at: http://pathfinder.com/poll Please take a few minutes and complete the questionnaire now. Your answers will be treated in the strictest confidence. Since you are part of a small, carefully selected sample, your response is very important to the success of our study. Thank you very much for your help. Sincerely yours, Gina Monaco Market Research Manager