Windows and Internet Explorer Support News Watch ================================================ TABLE OF CONTENTS ----------------- New Support Online Articles Windows 98 Internet Explorer for Windows 95 and Windows NT Windows CE Windows 95 Internet Explorer for UNIX Get Support Online Articles by E-mail Visit Support Online As a subscriber to the Windows and Internet Explorer Support News Watch you receive e-mail twice each month that highlights some of the new articles recently published on Support Online Microsoft's award-winning technical support web site. The following are new Support Online articles that answer frequently asked questions about using Windows and Internet Explorer: Windows 98 ---------- Setup Does Not Detect Multiple Display Adapters Correctly (Q191622) http://support.microsoft.com/support/kb/articles/q191/6/22.asp Err Msg: WAOL Caused an Invalid Page Fault in Module MSVCRT.DLL (Q191621) http://support.microsoft.com/support/kb/articles/q191/6/21.asp Err Msg: Explorer Caused an Invalid Page Fault in Module... (Q191609) http://support.microsoft.com/support/kb/articles/q191/6/09.asp Dialog Box Containing No Text Appears When Windows 98 Starts (Q191604) http://support.microsoft.com/support/kb/articles/q191/6/04.asp Missing Drives in My Computer and Windows Explorer (Q191579) http://support.microsoft.com/support/kb/articles/q191/5/79.asp Err Msg: Internal Error 45: Your Infrared Software Has... (Q191578) http://support.microsoft.com/support/kb/articles/q191/5/78.asp Cannot Access Post Office with Windows Messaging (Q191576) http://support.microsoft.com/support/kb/articles/q191/5/76.asp System Configuration Utility Does Not Disable Files (Q191547) http://support.microsoft.com/support/kb/articles/q191/5/47.asp Windows 98 Dial-up Networking Security Upgrade Available (Q191540) http://support.microsoft.com/support/kb/articles/q191/5/40.asp HP ScanJet 5p Does Not Function After Upgrade to Windows 98 (Q191530) http://support.microsoft.com/support/kb/articles/q191/5/30.asp Cannot Print in Windows After Upgrading to Windows 98 (Q191516) http://support.microsoft.com/support/kb/articles/q191/5/16.asp Dxinfo.exe Tool Reports That the Directx.cpl File Is Missing (Q191490) http://support.microsoft.com/support/kb/articles/q191/4/90.asp Hard Disk Is Low on Disk Space Message During Windows 98 Setup (Q191489) http://support.microsoft.com/support/kb/articles/q191/4/89.asp Network Connections Unavailable After You Connect to Network (Q191481) http://support.microsoft.com/support/kb/articles/q191/4/81.asp Err Msg: The Telephony System Cannot Perform That Function at... (Q191468) http://support.microsoft.com/support/kb/articles/q191/4/68.asp Using ToggleKeys Feature Causes Sounds to Be Played Quietly (Q191458) http://support.microsoft.com/support/kb/articles/q191/4/58.asp Internet Explorer Does Not Save Connection Settings (Q191451) http://support.microsoft.com/support/kb/articles/q191/4/51.asp Err Msg: Error 633: The Modem Is Not Installed or Configured... (Q191444) http://support.microsoft.com/support/kb/articles/q191/4/44.asp Err Msg: Drive Converter Was Unable to Get a Lock on the Drive (Q191442) http://support.microsoft.com/support/kb/articles/q191/4/42.asp Sierra Semiconductor 33.6 Modem Does Not Work Correctly (Q191422) http://support.microsoft.com/support/kb/articles/q191/4/22.asp Roaming Profiles Do Not Always Update Correctly (Q191416) http://support.microsoft.com/support/kb/articles/q191/4/16.asp "Please Wait While Setup Searches for..." Message Appears (Q191392) http://support.microsoft.com/support/kb/articles/q191/3/92.asp Computer Appears to Stop Responding During Windows 98 Setup (Q191391) http://support.microsoft.com/support/kb/articles/q191/3/91.asp Not Enough Disk Space Error Message During Windows 98 Setup (Q191369) http://support.microsoft.com/support/kb/articles/q191/3/69.asp ScanDisk Stops Responding During Windows 98 Setup (Q191366) http://support.microsoft.com/support/kb/articles/q191/3/66.asp Two PC Cards Detected for Every One Inserted into Your Computer (Q191364) http://support.microsoft.com/support/kb/articles/q191/3/64.asp Cannot Log on to Network or Gain Access to Network Resources (Q191291) http://support.microsoft.com/support/kb/articles/q191/2/91.asp Cannot Install 3Com 3C905B Network Adapter in Windows 98 (Q191283) http://support.microsoft.com/support/kb/articles/q191/2/83.asp Error Message: Couldn't Load Cmf.dll, Check BinDir in Xcm.ini (Q191269) http://support.microsoft.com/support/kb/articles/q191/2/69.asp Windows 98 Setup Stops Responding While Trying to Play a Sound (Q191257) http://support.microsoft.com/support/kb/articles/q191/2/57.asp Tools Are Unavailable on Windows 98 (Retail Version) Boot Disk (Q191252) http://support.microsoft.com/support/kb/articles/q191/2/52.asp No Default MIDI Output Device in Multimedia Properties (Q191249) http://support.microsoft.com/support/kb/articles/q191/2/49.asp Err Msg: Cannot Find Program.exe Needed for Opening Files... (Q191219) http://support.microsoft.com/support/kb/articles/q191/2/19.asp Problems Using Media Player to Play .avi Files (Q191195) http://support.microsoft.com/support/kb/articles/q191/1/95.asp Cannot Access NDS Resources After Reinstalling Windows 98 (Q191185) http://support.microsoft.com/support/kb/articles/q191/1/85.asp SHIFT+TAB Does Not Work as Expected on Windows 98 Desktop (Q191171) http://support.microsoft.com/support/kb/articles/q191/1/71.asp Internet Explorer for Windows 95 and Windows NT 4.0 --------------------------------------------------- McAfee WebScanX 3.1.2 Does Not Detect or Restrict Browsing (Q191633) http://support.microsoft.com/support/kb/articles/q191/6/33.asp Err Msg: Explorer Caused an Invalid Page Fault in Module... (Q191607) http://support.microsoft.com/support/kb/articles/q191/6/07.asp Web Sites Open in the Search Bar (Q191580) http://support.microsoft.com/support/kb/articles/q191/5/80.asp Channel Bar Icons Appear as Folder Icons (Q191426) http://support.microsoft.com/support/kb/articles/q191/4/26.asp How to Enable Preview for Multimedia Files (Q191242) http://support.microsoft.com/support/kb/articles/q191/2/42.asp Update Available for Window.External JScript Security Issue (Q191200) http://support.microsoft.com/support/kb/articles/q191/2/00.asp Windows CE ---------- Err Msg: Microsoft Outlook Synchronization Service Failed...(Q191374) http://support.microsoft.com/support/kb/articles/q191/3/74.asp Windows 95 ---------- Dial-Up Networking 1.3 Upgrade Available (Q191494) http://support.microsoft.com/support/kb/articles/q191/4/94.asp Conflicts Visible in Device Manager But Devices Work Correctly (Q191312) http://support.microsoft.com/support/kb/articles/q191/3/12.asp Cannot Change Password with DUN 1.2b and 128-Bit Encryption (Q191192) http://support.microsoft.com/support/kb/articles/q191/1/92.asp You Receive Error Messages When You Click Dial Properties (Q191152) http://support.microsoft.com/support/kb/articles/q191/1/52.asp Customizing Windows for Individuals with Disabilities (Q165486) http://support.microsoft.com/support/kb/articles/q165/4/86.asp Internet Explorer for UNIX -------------------------- Internet Explorer and Outlook Express Hangs Window Manager (Q191514) http://support.microsoft.com/support/kb/articles/q191/5/14.asp Update Available for Window.External JScript Security Issue (Q191200) http://support.microsoft.com/support/kb/articles/q191/2/00.asp Get Support Online Articles by E-mail ------------------------------------- You can also receive these articles (and others) in e-mail by sending a message to mshelp@microsoft.com. In the Subject line of your message enter the Article-ID number (Qnnnnnn). For example to receive Q162721 your Subject line should resemble the following example: Subject: Q162721 You can have multiple articles sent to you in e-mail by typing multiple Article-ID numbers separated by a comma. For example: Subject: Q178049 Q174914 Q174062 To receive an index of articles enter "Index" (without quotation marks) in the Subject line. For example: Subject: Index The MSHelp Index is updated monthly. For more information about MSHelp see http://support.microsoft.com/support/kb/articles/q183/1/21.asp. Visit Support Online -------------------- We also encourage you to visit Support Online at http://support.microsoft.com/support/ to see our complete selection of helpful articles designed to answer questions about using Microsoft products. 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