17 Dec
2003
17 Dec
'03
11:17 p.m.
"Michael E. Marotta" says:
In truth credit unions are light years ahead of banks in innovation. For instance, we have long enjoyed voice-response and touchtone dial-in account services. I never use my statement. I dial in and reconcile. Banks are only now coming online.
Chem Bank has offered this in New York for at least five years and possibly longer. Systems like this are commercially available. I don't think its an "innovation". Citibank offered banking by modem ("Pronto") about nine years ago. None of this stuff is new or thrilling, and it was all pioneered by the big New York banks. Anyway, I stand by my general statement, but it really wasn't that important. Lets get off the topic. Perry