-----BEGIN PGP SIGNED MESSAGE----- Paul, I appreciate your reply, especially the information that I can use to reconstruct my account. I never received the mail that Branko originally sent. Evidently no one received my repeated requests sent after the first one.
Sometimes we can react very fast, but alas this is only the case for standard procedures which we did automate. More specific questions and requests *have* to be handled by humans. We think the people who are willing to invest quite some effort in setting up a shop for the beta test, are very important participants in the beta test trail. Therefore it seems *very* unlike to us that we didn't respond to *any* mail or request from you. Not trusting our own memory ( we do receive more than 100 (yes, hundred) mails on ecash *each* day, even Sundays) we dove right in to it and found a trail of DigiCash answers to your mail with the subject: 'Concerns about ecash'.
I was unclear in my original statement. You, Marcel, and others did respond to my comments and questions-- specifically to my concerns about when ecash systems would be available for real use. My upset came from the fact that once my shop stopped working, I didn't get a response.
Since then, an accident on my WWW server has rendered the e-shop inoperable. I've asked Digicash, in the form of Paul Diniessen, for help reconstructing the bank records. No go.
Sorry we *did* sent you a respons within an hour from your request by my colleague Branko. He is responsible for our bank in the trial. His respons was:
-The dbm library used by Linux and FreeBSD are different, so the ecash -databases are also incompatible. If you have a password for getting an -initial balance, you can also use this password for reopening your -account (and keeping your old balance). For the server@fairgate.com -account you can use the password ******** (pw made invisible PD) for this. - -Branko
Of course, it may well be a matter of incompetence rather than insult, but the net result is the same. The more I see of digicash's lack of consideration towards their potential customers and important figures like Brands the more I question whether they have the potential to succeed.
The more I deal with Digicash, the better First Virtual looks. My technical preference is for using Brands or Chaum cash; at present, though, there aren't any shipping Brands servers, and the Digicash folks don't seem to be able to get all their socks in one bag.
We feel somewhat troubled by these comments. We strongly feel that the alleged 'lack of consideration' as unjustified. First we would like to split up your comment in to two different issues, first regarding our potential customers and secondly the issue of Mr. S. Brands.
First of all, Hal Finney wrote the paragraph which mentions lack of consideration. My own feelings toward Digicash-- which you confirm-- are that you have more work to do than you can presently handle. I understand that; it's not uncommon, and I don't hold it against you. It _does_ hamper my ability to set up services for which I can be paid.
We like you to consider this phase in the existence of ecash as a genuin beta trail. In beta test not only software is being trailed but the supporting services too! However, it should be noted that we did respond to your mail and requests.
This is a good point. I do understand that this is a beta test, and that problems will occur. I also want to confirm for other readers that you did respond to my mail; in the most important case I didn't get the response.
We will give a call today to check if received this mail. We hope to resolve the problems mentioned above and to continue our co-operation.
Thanks for your detailed response. Regards, - -Paul Robichaux - -- Paul Robichaux, KD4JZG | Good software engineering doesn't reduce the perobich@ingr.com | amount of work you put into a product; it just Not speaking for Intergraph. | redistributes it differently. ### http://www.intergraph.com ### -----BEGIN PGP SIGNATURE----- Version: 2.6.2 iQCVAwUBLt9J/qfb4pLe9tolAQFABwP9FuFZvDeAzVlnFGqg5NwszbAoPN1IbV/2 SpD0bEdxbUkB+OdBCSkYgkcA0O/gU7MWFYNuJr062b8mwCBm5GLG8AGGq6dSYM+A Tfdq/oi1F+yrkDcvq7t6TMfLcgiynylAfVqv1c8+SHrMxXtHDJ5hLlqvfJ43m09S 2nsZTGVd01s= =rwxp -----END PGP SIGNATURE-----