17 Dec
2003
17 Dec
'03
11:17 p.m.
In general, it isn't necessary to CC the world on your first interaction with a customer service department; perhaps if you had sent us several messages and we hadn't answered you, this would have been an appropriate response. As it is, the situation is almost certainly either a human
Sigh, but you haven't had the pleasure of getting to know Carol & her ways as we have..... ................................. pitz@onetouch.com greg pitz ..