Customer Service Inquiry/Feedback
ECAREONLINE
ecareonline at comcast.com
Tue Sep 25 08:19:40 PDT 2001
Dear Michael,
Thank you for your inquiry.
In order to be able to run a website on your @home.com connection, you will need to go to Member Services and activate your webspace. For related information select the WebSpace index in the Help Guide. There
are pointers to FTP applications for Windows and Macintosh users.
This information, as well as other important information regarding your
@Home service can be found in the @Home User Guide. Visit our enhanced
@Home Help by clicking on the Help link at the top of the @Home page or at http://home-help.excite.com/
If there is anything else we can help you with, please contact us. Thank you for choosing Comcast at Home.
Melanie
Comcast @Home
E-mail Response Specialist
Original Message Follows:
------------------------
Thank you for the prompt response. I've attached the original email
question and the response I received.
Thank You
Michael Corbin
At 10:27 AM 8/29/2001 -0400, you wrote:
>Dear Michael,
>
>In order to better assist you, please provide us with more specific =
>information as to what you are asking so that we may respond with a =
>specific answer.
>
>Thank you for your cooperation
Dear Michael,
Thank you for your inquiry.
Here's what you get FREE with @Home WebSpace:
+ 10 MB of disk space on our WebSpace server for your Web pages.
+ Up to 300 MB/month of bandwidth (i.e., people viewing your pages).
+ Use of advanced features like Java and JavaScript to your heart's content.
+ Online account management (in Member Services) for checking disk space
and for viewing usage information.
+ Online help and hints for HTML authoring, uploading your files, and other
fun stuff.
Your web pages are viewable at this URL (Where you substitute your username):
http://members.home.net/username/
In case you were wondering, all @Home users have URLS which start with
http://members.home.net/
Activate WebSpace:
1) On the @Home home page, click Member Services from the main @Home homepage.
2) click WEBSPACE.
3) Enter your username and password, and submit the form.
4) Click "Activate" to enable your WebSpace.
For related information select the WebSpace index in the Help Guide. There
are pointers to FTP applications for Windows and Macintosh users.
This information, as well as other important information regarding your
@Home service can be found in the @Home User Guide. Visit our enhanced
@Home Help by clicking on the Help link at the top of the @Home page or at
http://home-help.excite.com/
If there is anything else we can help you with, please contact us. Thank
you for choosing Comcast at Home.
Melanie
Comcast @Home
E-mail Response Specialist
Original Message Follows:
------------------------
Name: Michael Corbin
Address: anonymous
City: Rawlings
State: MD
Zip: 21XXX
Phone-Day: (301)729-XXXX
Phone-Eve: (301)729-XXXX
Email: cypherpunks at toad.com
Re: Customer Service Inquiry/Feedback-
Comments:
What do I need to do to be able to run a website on my @home.com
connection?
My friend is running one and Id like to do the same.
www.isparian.com
24.180.233.36
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