[GRAAP-WG] Penalties

[Kassidy Clark]

Hi Philipp,

In AgentScape, we have experimented with penalties including:
- simple notification (alerting the participants, but taking no other action)
- canceling service,
- canceling payment,
- reducing payment (by a percentage specified in the SLA) but continuing service, and 
- charging a fixed fine per incident (a set amount specified in the SLA) but continuing service.

We are also looking at the option of requesting renegotiation of the SLA, such as lower (more feasible) QoS for a lower payment. Another option we are looking at is integrating a reputation system that builds profiles of each participant in the system based on the number of successful or violated agreements. These are very interesting options, but we have not yet fully developed them.

I've also attached some papers on these topics.

Kind regards,
Kassidy




On 7 Sep 2010, at 12:25 , Philipp Wieder wrote:

> Dear All,
> 
> during a discussion the question come up, what kinds of penalties are
> used within the various implementations of WS-Agreement SLAs. It would
> be very helpful to get some example use cases, example SLAs, and related
> information.
> 
> Thank you, Philipp.
> --
>  graap-wg mailing list
>  graap-wg at ogf.org
>  http://www.ogf.org/mailman/listinfo/graap-wg

--
Kassidy Clark, MSc.
Systems Engineering Section
Faculty of Technology, Policy and Management
Delft University of Technology

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