[dvdvol] Distributing the new PG DVD

John Hagerson j.hagerson at comcast.net
Tue Jul 4 08:49:40 PDT 2006


We have a policy of providing only one DVD per person. However, once the new
image is available, it is highly likely that many of those who received the
first DVD will want to request a copy of the second DVD. How would you like
us to deal with this situation?

One issue relates to the request tracking database. It automatically rejects
a second request from the same e-mail address. If we allow someone who
received the first DVD to request the second DVD, we will need to allow an
additional request record that is submitted on or after the announcement
date.

John Hagerson





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