Big Brother would be envious...
Thomas Leavitt
thomas at thomasleavitt.org
Sat Oct 13 07:36:02 PDT 2007
You might wear computing's next wave
By BRIAN BERGSTEIN, AP Technology Writer /Fri Oct 12, 4:01 PM ET/
<http://news.yahoo.com/s/ap/20071012/ap_on_hi_te/wearable_computing>
[...]
Graduate students at the Massachusetts Institute of Technology's
Media Lab had black plastic badges around their necks that analyze
multiple factors b including motion and speech patterns b to detect
the level of engagement two people are exhibiting in a conversation.
Information gathered from the badges, which weigh just a few ounces
and are a bit smaller than a deck of cards, can be sent wirelessly to
a computer or a phone to give their wearers helpful tips. Sales reps
could be advised that a customer's interest seems to be waning. A
doctor could be alerted to indications of depression in a patient
being monitored remotely.
[...]
.. or, schools could require students to wear them, and then
automatically alert the teacher when a student ceases paying
attention. Or school administrators when a particular teacher's
students consistently failed to remain engaged. Managers could be
alerted when customer service reps. don't appear to be displaying an
appropriate level of engagement with the customer, or when a sales
associate doesn't meet the requisite level of cheeriness (although
I'd guess that voice stress analysis is already doing this for
telephone customer service reps). The possibilities are endless. The
article suggests the could be used to analyze for "social network
analysis" inside corporations... even more reasons to avoid corporate
America in my book.
Thomas
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