AOL blocks Harvard acceptance email as spam
Nomen Nescio
nobody at dizum.com
Tue Jan 1 12:40:08 PST 2002
AOL Glitch Blocks Harvard
Admissions Office's E-Mails to Dozens
of Prospective Students
The Associated Press
Published: Jan 1, 2002
BOSTON (AP) - Dozens of e-mail messages telling Harvard University
applicants whether they had been admitted never arrived last month after America
Online interpreted the messages as junk e-mail.
"This wasn't exactly the instant response we intended," William Fitzsimmons,
Harvard's dean of admissions and financial aid, told The Boston Globe.
After anthrax spores were mailed through the U.S. postal system, Harvard began
using e-mail to inform applicants quickly of whether they had been rejected or
accepted. E-mail was used to notify almost all of the 6,000 students who applied
in the school's early admission process.
But for reasons that even AOL could not explain, the service blocked between 75
and 100 of the e-mails in December because the servers flagged the messages
as "spam," the unwanted e-mails that clog users' mailboxes. The messages were
bounced back to the university.
"Spam is our number one problem. But it's hard to say what would have caused
the system to filter e-mail from Harvard," AOL spokesman Nicholas Graham said.
The problem proved to be more trouble for Harvard than it was for the students.
Most just telephoned the admissions office to find out if they had been accepted.
Admissions officers plan to begin posting a notice on the college Web site telling
students to make sure their Internet service doesn't block Harvard e-mail.
And, as ever, the college will continue to use the postal system to notify
applicants.
http://ap.tbo.com/ap/breaking/MGAS1B1VXVC.html
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