Nations Bank Visa scam/error

Dr.Dimitri Vulis KOTM dlv at bwalk.dm.com
Tue Oct 29 19:40:16 PST 1996


Note: I've been forcibly unsubscribed from this mailing list and blocked
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Brad Dolan <bdolan at USIT.NET> writes:
>
> A friend paid his balance and cancelled his Nations Bank Visa card
> about 6 months ago.  A couple of days ago, he received a bill from
> Nations Bank for a *recent* charge, which the indicated vendor denies
> submitting.
>
> My friend has been trying for two days to get through to Nations Bank
> on its customer service line, to no avail.  He keeps getting a "due to
> heavy calling volume our queue is full" message.

He should send them a snail mail, with return receipt requested, saying
what you said above. It could be a bug in the bank's billing software.

If you dispute credit card charges over the phone, you give up many
important rights.  Never do that.

---

Dr.Dimitri Vulis KOTM
Brighton Beach Boardwalk BBS, Forest Hills, N.Y.: +1-718-261-2013, 14.4Kbps






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