"encrypt tcp connections" hacks

[root]

> 
>     You've obviously never attempted to get a Windows product working for 
> someone whose previous experience with a computer is limited to "Solitaire".
> 
>     I've done work with this ISP, and I can tell you it's nearly the most 
> frustrating experience I've had in my life -- Windows has bizzare 
> conflicts with software eating other software, ports getting set up 
> wrong, and just general nastiness.  Even the slickest software needs 
> helpline time - for whatever reason.
> 
I have been doing help desk related work for nearly 10 years and in my 
experience 'user friendly' is something you see on ads and never in the
software.

I have yet to see a piece of software that is useful and actually solves
a problem or does a job that doesn't also require an investment by the
help desk.

It simply ain't that easy.