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UK:

Whistleblowing Benchmark Report, 2023

03 April 2023

by

Greg Ogle

Safecall

Your LinkedIn Connections
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To print this article, all you need is to be registered or login on Mondaq.com.

The annual Safecall Whistleblowing Benchmark Report is out this
month.

Each year this benchmarking report produces some interesting
research insights, and this year is no different.

The results can best be summed up as: a return to pre-Covid
normal for some; systems and people under pressure for others.

Download the full report

Whistleblowing Rates of Engagement

Whereas some sectors have experienced a return to levels of
whistleblowing similar to those pre-Covid, there are key sectors
(Healthcare +36%, Not for profit +33%, Retail +25% and Local
government +10%) that are seeing a huge increase in the rate of
reports being received.

This reflects a response to the return to workplace
environments, with those sectors feeling the lingering effects of
Covid, as well as current societal and economic shifts, being hit
hardest. However, others – banking and finance for instance
– that have always been heavily regulated by whistleblowing
legislation are seemingly unaffected.

Rise in dishonest behaviour

As we correctly predicted last October, the unfavorable
economic circumstances and reduction in living standards is having
a perceptible knock-on effect on, with a +3% rise in reported
dishonest behaviour.

+2% rise in corruption reports

+1% rise in fraud reports

+1% rise in bribery reports

Sharp rise in some HR reports

Our whistleblowing reporting systems have also experienced a
sharp rise in reported Racism and Harassment, both +5%.

These figures can be interpreted in two ways: either as
representing a rise in racism and harassment itself, or as an
indicator that racism and harassment is no longer being
tolerated.

Changing priorities

The world has changed dramatically over the past few years, and
we are starting to see these changes reflected in our
whistleblowing data. General whistleblowing reports about
organisations' 'reputation' damage (-12%) are being
replaced by reports of policy wrongdoing (+8%), environmental
wrongdoing (+2%) and data protection issues (+2%).

Perhaps these results reflect the changing priorities of the
whistleblower?

Are employees becoming more resolute in using whistleblowing
services to challenge wrongdoing affecting, not just their business
or organisation, but also themselves and society at large?

Telephone wins out over web reports

Telephone reports are 11% more likely to be substantiated, and
that's because 55% of all whistleblowing telephone hotline
reports are named.

Telephone hotline conversations often involve a higher level of
trust on the part of the whistleblower - they're willing to be
more open. In addition, a friendly, professional telephone call
handler can help draw out more information by engaging in direct
conversation, rather than relying on an initial submission with no
further contact. Our whistleblower hotline services offer a perfect
balance between rigour, professionalism, and humanity –
engendering trust with the whistleblower improves the quality of
the report received.

The content of this article is intended to provide a general
guide to the subject matter. Specialist advice should be sought
about your specific circumstances.

AUTHOR(S)

Greg Ogle

Safecall

ARTICLE TAGS

UK
Employment and HR
Discrimination, Disability & Sexual Harassment
Whistleblowing
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