(Note: I, Jim Bell, am cross posting this article from Yahoo, not because I believe it to be 'accurate' (I have no opinion on that), but because I believe that we need to not merely hear 'The Truth', but also 'The Story', specifically the story (stories) that the Internet-based news media is telling the public.)
That unfortunate fact is finally fracturing. Email is getting safer for you — provided that your mail service and your correspondent’s both use a standard called “TLS,” short for
Transport Layer Security. Finally, Google and other providers are starting to
turn on TLS for the public.
Those who knew this would commonly comfort themselves with the lost-in-the-crowd theory of security: With
some 183 billion messages a daysent back and forth, who would possibly have the time to look for one in
particular?
Then
one year ago, Edward Snowden began giving a crash course in National Security Agency surveillance, which had the policy and, for the first time in history, the technology to collect everything first and index it later.
After a few weeks of Snowden’s revelations,
CNET’s Declan McCullagh made a simple observation: Gmail supported TLS, but other major email services did not, meaning that a huge chunk of the world’s email could be inspected by the NSA and its ilk, because for TLS to work, both sides of an email conversation have to support it.
To make it more difficult for the NSA to simply absorb the world’s email, more tech companies took an active interest in TLS, including Yahoo Tech’s publisher, Yahoo, which
had
lagged in its support for encryption, according to the Washington Post.
There’s your good news: We’ve fixed a core defect in email and reduced the capability of well-meaning friends, family, and business partners to inadvertently risk your privacy by sending sensitive data about you in their own email. And with TLS, you don’t have to install any software or change any settings to get its advantage.
The bad news: It’s hard to figure out if your own provider has done its part.
Google’s regularly updated transparency report now includes
a section on “encryption in transit” that lets you check to see if other large mail services do TLS. But it can yield confusing results, and smaller systems (say, your employer’s) don’t show up.
Should you switch?
If you spend any time experimenting with STARTTLS.info, you’ll quickly see how badly many consumer Internet providers’ mail services lag behind webmail. Comcast is turning on TLS one provider at a time, and CenturyLink already supports it. But Time Warner Cable, Verizon, and Cox have not announced plans to enable TLS.
Among webmail companies, Yahoo followed Gmail by turning on TLS in the first quarter of this year, AOL has done the same, and Microsoft is “currently rolling out TLS,” a spokesperson said.
Checks of Apple’s services show patchy support, and the company did not answer a request for clarification.
There are good reasons to separate your email from your ISP — starting with not having to worry about running out of online storage or having to send hundreds of change-of-address notices if you switch providers. But webmail has its own privacy issue: Most of these services are paid for by ads that target the words in your messages.
But how many of you have exercised any of those ad-free options?