This seems strange.

Why would a direct message be something that is forbidden?
Who is accountable for innovation if direct virtual currency messages in New York are forbidden?
Sounds like passing the buck is in play, the Superintendent should hold accountability rather than suggesting any and all messages be directed to some anonymous attention.

What on Earth could be the problem?

---------- Forwarded message ---------
From: dfs.sm.VirtualCurrency <VirtualCurrency@dfs.ny.gov>
Date: Mon, Jan 31, 2022 at 1:38 PM
Subject: RE: xNY.io | Coin Greenlist (Waiting Period)
To: g@xny.io <g@xny.io>

Dear Mr. Larson,

As previously noted, please direct any virtual currency-related questions or comments to virtualcurrency@dfs.ny.gov. Please do not direct such questions or comments to the email addresses or phone numbers of individual employees of DFS.

Thank you for your cooperation,

DFS Virtual Currency Staff

New York State Department of Financial Services

One State Street, New York, NY 10004

VirtualCurrency@dfs.ny.gov