Windows and Internet Explorer Support News Watch ================================================ As a subscriber to the Windows and Internet Explorer Support News Watch you receive e-mail twice each month that highlights some of the new articles recently published on Support Online Microsoft's award-winning technical support web site. The following are new Support Online articles that answer frequently asked questions about using Windows and Internet Explorer: Contents -------- - Microsoft Windows 98 - Microsoft Internet Explorer for Windows 95 and Windows NT 4.0 - Microsoft Windows CE - Microsoft Windows 95 - Internet Explorer for Unix - Get Support Online Articles by E-mail - Visit Support Online Windows 98 ---------- Repeatedly Prompted for Disk During Windows 98 Setup (Q190984) http://support.microsoft.com/support/kb/articles/q190/9/84.asp No Network Connectivity After Msbatch.inf Automated Installation (Q190954) http://support.microsoft.com/support/kb/articles/q190/9/54.asp Write Data Error When You Try to Use a CD-ROM Re-Writable Drive (Q190922) http://support.microsoft.com/support/kb/articles/q190/9/22.asp Windows-Based Games May Not Play Background Music in Windows 98 (Q190913) http://support.microsoft.com/support/kb/articles/q190/9/13.asp Problems Restoring a Windows 95 Backup Set File in Windows 98 (Q190897) http://support.microsoft.com/support/kb/articles/q190/8/97.asp "Error Initializing Modem" with pcANYWHERE 7.0 (Q190840) http://support.microsoft.com/support/kb/articles/q190/8/40.asp Modem Included with Compaq Presario 1065 Computer Does Not Work (Q190815) http://support.microsoft.com/support/kb/articles/q190/8/15.asp Computer Hibernates When Standby Is Pressed (Q190715) http://support.microsoft.com/support/kb/articles/q190/7/15.asp After Successfully Logging On WHOAMI Displays Not Logged On (Q190694) http://support.microsoft.com/support/kb/articles/q190/6/94.asp Troubleshooting Windows 98 Uninstall Problems (Q190672) http://support.microsoft.com/support/kb/articles/q190/6/72.asp Cannot Install Novell Client32 Software Over a Network (Q190656) http://support.microsoft.com/support/kb/articles/q190/6/56.asp Problems After You Install Hewlett-Packard HP JetAdmin Service (Q190628) http://support.microsoft.com/support/kb/articles/q190/6/28.asp Cold Boot Hangs IBM Aptiva E-Series Computer After Upgrading (Q190603) http://support.microsoft.com/support/kb/articles/q190/6/03.asp Troubleshooting Modem Problems in Windows 98 (Q190554) http://support.microsoft.com/support/kb/articles/q190/5/54.asp Windows 98 WinModem Readme.txt File (Q190422) http://support.microsoft.com/support/kb/articles/q190/4/22.asp Unable to Use 3Com Multifunction PC Card in Windows 98 (Q190421) http://support.microsoft.com/support/kb/articles/q190/4/21.asp Err Msg: The Path <Web Address> Does Not Exist or Is Not a... (Q190414) http://support.microsoft.com/support/kb/articles/q190/4/14.asp Hard Disks Missing After Resuming from Suspend Mode (Q190368) http://support.microsoft.com/support/kb/articles/q190/3/68.asp Error Message When You Attempt to Open Control Panel After Setup (Q190367) http://support.microsoft.com/support/kb/articles/q190/3/67.asp Additional Modem Drivers Included on the Windows 98 CD-ROM (Q190363) http://support.microsoft.com/support/kb/articles/q190/3/63.asp Battery Alarm May Not Play Sound or Display Message (Q190356) http://support.microsoft.com/support/kb/articles/q190/3/56.asp How to Use Real-Mode CD-ROM Drivers from Windows 98 Startup Disk (Q190303) http://support.microsoft.com/support/kb/articles/q190/3/03.asp How to Enable or Disable the Active Desktop (Q190228) http://support.microsoft.com/support/kb/articles/q190/2/28.asp How to Determine Installed Version of DirectX (Q157730) http://support.microsoft.com/support/kb/articles/q157/7/30.asp Err Msg: Could Not Decode This Setup (.cab) File... (Q140901) http://support.microsoft.com/support/kb/articles/q140/9/01.asp Internet Explorer for Windows 95 and Windows NT ----------------------------------------------- Winsock Programs May Not Dial Automatically (Q190921) http://support.microsoft.com/support/kb/articles/q190/9/21.asp Err Msg: A Required .DLL File, PNCRT.DLL, Was Not Found (Q190898) http://support.microsoft.com/support/kb/articles/q190/8/98.asp "Unable to Download Components" Adding Optional Components (Q190830) http://support.microsoft.com/support/kb/articles/q190/8/30.asp How to Disable the Active Desktop By Default for New Users (Q190499) http://support.microsoft.com/support/kb/articles/q190/4/99.asp How to Re-create the Show Desktop Icon on Quick Launch Toolbar (Q190355) http://support.microsoft.com/support/kb/articles/q190/3/55.asp Cannot Search for Files Containing Text on CDFS/NTFS Drives (Q190290) http://support.microsoft.com/support/kb/articles/q190/2/90.asp Windows CE ---------- Err Msg: To Synchronize Channels You Must Be Running MSIE 4.0... (Q190963) http://support.microsoft.com/support/kb/articles/q190/9/63.asp Word 97 Hangs When Scrolling in Converted Pocket Word Document (Q190933) http://support.microsoft.com/support/kb/articles/q190/9/33.asp Unable to Connect to ISP After You Install Windows CE Services (Q190909) http://support.microsoft.com/support/kb/articles/q190/9/09.asp Mobile Devices Folder Contains Generic H/PC or P/PC Icon (Q190649) http://support.microsoft.com/support/kb/articles/q190/6/49.asp Known Issues When You Print Using a Handheld PC (Q190641) http://support.microsoft.com/support/kb/articles/q190/6/41.asp Palm-Size PC Downloads Wrong Mobile Channel Content (Q190640) http://support.microsoft.com/support/kb/articles/q190/6/40.asp How to Connect Two Windows CE Devices to a Desktop Computer (Q190626) http://support.microsoft.com/support/kb/articles/q190/6/26.asp Graphics Shrink When You Convert Them from Word to Pocket Word (Q190570) http://support.microsoft.com/support/kb/articles/q190/5/70.asp Cannot Play Wave Audio Files Created on Palm-size PC (Q190559) http://support.microsoft.com/support/kb/articles/q190/5/59.asp WinCE Err Msg: There Currently Is a Connection Established... (Q190484) http://support.microsoft.com/support/kb/articles/q190/4/84.asp Graphics Lost When You Convert a Pocket Word Document to HTML (Q190479) http://support.microsoft.com/support/kb/articles/q190/4/79.asp Windows CE Support for the Euro Currency Symbol (Q190458) http://support.microsoft.com/support/kb/articles/q190/4/58.asp WinCE: Cannot Copy File into Folder Icon (Q190456) http://support.microsoft.com/support/kb/articles/q190/4/56.asp WinCE: Graphics Are Not Displayed in Pocket PowerPoint Slides (Q190365) http://support.microsoft.com/support/kb/articles/q190/3/65.asp Known Issues in Pocket Internet Explorer on a Handheld PC (Q190307) http://support.microsoft.com/support/kb/articles/q190/3/07.asp Windows 95 ---------- Err Msg: The Server Name You Specified Is Not Valid or Server... (Q190829) http://support.microsoft.com/support/kb/articles/q190/8/29.asp Windows 95 Starts Only in Safe Mode After Installing Sound Card (Q190826) http://support.microsoft.com/support/kb/articles/q190/8/26.asp Err Msg: SPOOL32 Caused a Divide Error in Module GDI.EXE... (Q190724) http://support.microsoft.com/support/kb/articles/q190/7/24.asp Internet Explorer for Unix -------------------------- Internet Explorer Hangs with Shared Memory Extensions Enabled http://support.microsoft.com/support/kb/articles/q190/9/10.asp Get Support Online Articles by E-mail ------------------------------------- You can also receive these articles (and others) in e-mail by sending a message to mshelp@microsoft.com. In the Subject line of your message enter the Article-ID number (Qnnnnnn). For example to receive Q162721 your Subject line should resemble the following example: Subject: Q162721 You can have multiple articles sent to you in e-mail by typing multiple Article-ID numbers separated by a comma. For example: Subject: Q178049 Q174914 Q174062 To receive an index of articles enter "Index" (without quotation marks) in the Subject line. For example: Subject: Index The MSHelp Index is updated monthly. For more information about MSHelp see http://support.microsoft.com/support/kb/articles/q183/1/21.asp. Visit Support Online -------------------- We also encourage you to visit Support Online at http://support.microsoft.com/support/ to see our complete selection of helpful articles designed to answer questions about using Microsoft products. Sincerely, The Support Online staff ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Microsoft-sponsored events: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For information on all Microsoft-sponsored events, please visit: http://events.microsoft.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ How to use this mailing list: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You received this e-mail newsletter as a result of your registration on the Microsoft.com Personal Information Center. 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