On Mon, Jul 23, 2001 at 08:26:39PM -0000, Dr. Evil wrote:
Given the fact that the Anonymizer often comes up in Cypherpunk contexts, and that many of you are probably reading this list from cyberpass.net, which is hosted by Infonex (which is the same company as the Anonymizer, all run by Lance Cottrell, I believe) some of you may be interested in what Infonex's attitude about customer service is, and how they conduct themselves as a business.
I have been having an interesting problem with my cypherpunks feed from sirius.infonex.net - twice in the last 3 weeks or so it has suddenly and without warning started sending me empty email messages (zero length body) with essentially null headers (none of the normal email envelope headers and no indication of where the message came from other than owner_cypherpunks@cyberpass.net). And all flow of actual cypherpunks list messages stopped when these anomalous messages started. I presume that each null message I got was really meant to be a cypherpunks list mailing that somehow got trashed - superficially this looks like an out of space condition in one of the spool queues. This condition persisted in one case for 4 or 5 days and in the most recent case for about 3. And then things suddently started working again. So indeed their system administration may leave a bit to be desired - perhaps they are barely afloat financially and can't pay someone to watch things like space on their server queue file systems and backups. -- Dave Emery N1PRE, die@die.com DIE Consulting, Weston, Mass. PGP fingerprint = 2047/4D7B08D1 DE 6E E1 CC 1F 1D 96 E2 5D 27 BD B0 24 88 C3 18