Dear Gartner Interactive User, We are excited to announce significant enhancements to Gartner Interactive (http://www.gartner.com). We have updated Gartner Interactive to provide more convenient and easy access to your GartnerGroup research, whether it is from GartnerAnalytics/Research and Advisory Services, Dataquest, GartnerMeasurement or from an @vantage Content Partner. We continue to leverage technology to provide you with the simplest and fastest way to access your GartnerGroup research. KEY ENHANCEMENTS INCLUDE: *Home Page (http://www.gartner.com) - We have redesigned the Home Page to provide more convenient access to the areas on Gartner Interactive that are important to you. *Client Access page (http://www.gartner.com/public/static/home/clientaccess.html) - Our redesign makes it easier to access your research and adds useful information about your relationship with GartnerGroup. You should use the Client Access page as your gateway to Gartner Interactive. *Profiling (http://www.gartner.com/ggbin/profile/personalpage) - With profiling you may receive automatic e-mail notification of documents that match the subjects you are interested in. We have updated profiling so that profile results are limited to only the documents to which you already have access. By default we are excluding documents that are purchasable online, although you may easily change your profile to include these documents. If you haven't already, you may establish a profile by going to "My Home Page." (http://www.gartner.com/ggbin/profile/personalpage) PLEASE NOTE: If you have already set up a profile and want to include the titles and summaries of documents to which you do not have full access, please update your profile by going to the Profile Management Menu (http://www.gartner.com/ggbin/profile/profmain.pl). *Search (http://www.gartner.com/ggbin/ggquery) - When searching, the words you have searched for are automatically highlighted in red and bolded wherever they appear in a document. This makes it easy to scroll through a document and find the words you searched for. *Purchasable documents - In search, browse and profile results lists, the documents you do not already have access to are now excluded by default. To include them, simply select "Yes" where you are asked "Do you want to include documents available for purchase or license in your results?" Documents you do not have access to and documents that are available for purchase are now clearly identified with a $ icon. *Shop our Store on Gartner Interactive (http://www.gartner.com/public/static/store/gartnerstore.html) - The Store provides you with one place to find important and noteworthy research from GartnerGroup and the @vantage Content Partners that is available for credit card purchase. *GartnerGroup Events (http://www.gartner.com/public/static/events/main.html) - We have updated this section to provide you with better access to information on GartnerGroup's events. You may also register online for events. Soon you will be able to keep up-to-date on future events with our Events e-mail list. *Leaders OnLine (http://www.gartner.com/gg/static/leaders/leaders_home.html) - Join the debate currently underway with Bill Kirwin, GartnerGroup analyst, and our leaders on Total Cost of Ownership (TCO). Additional forums will be introduced soon. *Coming soon on Gartner Interactive: -Gartner Live (http://www.gartner.com/public/static/store/gartnerlive.html) will be broadcasting from GartnerGroup's Predicts, Remote Access, and Internet and Electronic Commerce conferences. Stay tuned for more information. We have made these changes based on feedback from our clients. Please tell us what you like and what needs improvement using the "feedback" link located at the bottom of every page on Gartner Interactive. If you would like more information on these changes, please visit our "About this site" section for additional details. Best Regards, Drew Seath SVP, Interactive Services Gartner Group, Inc. ============================================================== To have yourself removed from our updates mailing list, please send an e-mail to mailto:unsubscribe.updates@gartner.com. If you have more questions, you may contact us at: mailto:help@gartner.com. If you prefer to talk to someone live, please call the Interactive Services Hotline in the United States at +1-203-316-3600 or the European Support Centre at one of the free-of-charge numbers listed below: Austria: 0660-5815 Belgium: 0800-15171 Denmark: 80-01-87-79 Eire: 1-800-409-139 Finland: 0800-118045 France: 0800-90-8506 Germany: 0130-8142-64 Italy: 1678-76002 Luxembourg: 0800 2886 Netherlands: 06-022-1336 Norway: 800 1 1018 Sweden: 020 795266 Switzerland: 0800-55-8252 United Kingdom: 0800 716089 ==============================================================