You have requested your ID and password for The New York Times on the Web. Please follow the instructions below. If you have any questions or problems, write to forgot@nytimes.com. Please DO NOT REPLY to this message. 1. Please make a note of your subscriber ID: twatsrus0 2. Next, to change the password for this account, using your Web browser go to this unique URL: http://verify.nytimes.com/guests/forgot/forgot?key=78688128_17492195 This page will allow you to choose a new password. Make sure you have copied the address EXACTLY as it appears here. (If you're getting an "Error" page, the address was probably entered incorrectly. See "Help With Copying and Pasting" at the bottom of this e-mail.) 3. Follow the instructions on the screen to choose a new password. After you have entered a password you will automatically enter our Web site. The New York Times on the Web Customer Service forgot@nytimes.com ******************** Help With Copying and Pasting 1. Using the mouse, highlight the entire Web address, (e.g. http://verify.nytimes.com/guests/forgot/forgot?key=78688128_17492195) shown above in step 2. It's essential to highlight the entire address, even if it extends over two lines. 2. Under the Edit menu at the top of your screen, select "Copy". 3. Go into your Web browser (open it if it's not already opened). 4. Click in the "Netsite" or "Address" bar -- the place in your Web browser where it says what Web address you're currently looking at -- and delete the address that's currently there. 5. In the blank "Netsite" or "Address" bar, paste the address by selecting the "Edit" menu at the top of your screen and choosing "Paste". 6. Press Enter. 7. Follow the instructions to choose a new password. ******************** If you did not request your ID and password for your NYT Web registration, someone has mistakenly entered your e-mail address when requesting their password. Please simply ignore this message, or, if you wish, you may go to the address above to select a new password for your account.