Re AT&T being "incentivised;" again, I'd like to suggest it's time to dis-incentivise them like right now. If you're on AT&T long distance, change your carrier. If you're using an AT&T phone system, replace it with anything else. It would be interesting to find out that magic number of phones which AT&T were promised under the Federal contract. Then we can either a) set that as a target for business phone systems getting rid of AT&T, i.e. one for one; or b) figure out what the revenues would be and get an equivalent amount in disconnected AT&T long distance (this one could be done on a gross dollar equivalent amount, assuming one year's worth of service is the relevant gross dollar value of a given client), or c) *both.* Well....? -gg