DF raises the question of whether the IRS will be able to modernize in the lack of "intellectual capital" (i.e. brains). This is actually a very interesting topic which I've not seen a lot of analysis on elsewhere, but which I expect to see a lot more in the future. the basic issue is this: private industry is moving into cyberspace at a lightening pace. yet the government is painfully incapable of doing the same for reasons of bureacracy. numerous articles have been documenting the inability of the government to successfully pull of massive software and hardware upgrade projects. I suspect it will only be a matter of time before this is called a major "crisis" by politicians and milked for all of its conceivable tax value. eeks. I've seen a lot of articles about govt agencies in a computational crisis due to this problem. maybe someone can come up with a cute tag item. "technology envy" maybe? I read about how the FAA was trying to install a new flight control system that's insanely over budget and lightyears from a conceivable completion. another *major* computation problem is the year 2000 crisis. private companies can barely get it together to do the upgrading and investigation required to fix the 2000-flip problem. the government is even farther behind. if there is going to be a year 2000 "crisis" due to the millenium bug, I suspect much of it will be focused in government agencies. "tech envy"-- what impact is this going to have on our government? it's becoming a huge issue. it may be a really great opportunity for a populist movement to truly reform the government in the process of upgrading their computers. I suspect that the "groupware" technology that is just getting started will have major influence in these areas. as private companies find increasingly sophisticated ways of managing themselves, the obvious question will arise, "why can't we have an efficient govt when our private industries are"? the answer is, we can!! I've written about "electronic democracy" repeatedly. many people object to the idea. but when it is phrased in terms of groupware, it becomes more palatable. imagine a small company humming along with its groupware application that allows it to make company-wide decisions using a democratic process. moreover, the software is robust and scales well. why can't the same principles be scaled up, up, up? I predict that they will be in a rather extraordinary revolution. a new "velvet revolution"? comments anyone?