Version 10-9-96: Cyber Promotions has started to implement stricter Terms of Service policies WITH TEETH. We have just recently terminated several accounts for abuse of our policies. (Updated TOS at end of message). The following email accounts have been *recently TERMINATED... *jrtkjs@savetrees.com 10-9-96: Forgery and spamming INTERNET *jrtkjs@answerme.com "" "" "" "" "" "" *dollars@savetrees.com Non-existant account. The account was forged by the people who opened the accounts above. *info1@cyberpromo.com 10-8-96: Unsolicited ads to INTERNET addresses *changes@answerme.com 9-30-96: Unsolicited ads to INTERNET addresses *changes@cyberpromo.com 9-30-96: Unsolicited ads to INTERNET addresses *changes@savetrees.com 9-30-96: Unsolicited ads to INTERNET addresses *catalog@savetrees.com 9-30-96: Unsolicited ads to INTERNET addresses *catalog@cyberpromo.com 9-30-96: Unsolicited ads to INTERNET addresses *catalog@answerme.com 9-30-96: Unsolicited ads to INTERNET addresses *eleven@answerme.com 9-28-96: Forgeries *eleven@savetrees.com 9-28-96: Forgeries *eleven@answerme.com 9-28-96: Forgeries *tsahk@cyberpromo.com 9-27-96: Unsolicited ads to INTERNET addresses *tsahk@answerme.com 9-27-96: Unsolicited ads to INTERNET addresses *icssender@omni.cyberpromo.com 9-19-96: FORGED unsolicited email, making it appear that Cyberpromo's auto-sender was responsible. If you are in receipt of the message, please look through the headers and complain to the appropriate postmasters. networkes@answerme.com 9-17-96: Ignored remove requests networkes@cyberpromo.com 9-17-96: Ignored remove requests networkes@savetrees.com 9-17-96: Ignored remove requests reminders@answerme.com 9-17-96: Unsolicited ads to INTERNET addresses reminders@savetrees.com 9-17-96: Unsolicited ads to INTERNET addresses reminders@cyberpromo.com 9-17-96: Unsolicited ads to INTERNET addresses salespromo@answerme.com 9-16-96: Unsolicited ads to INTERNET addresses salespromo@savetrees.com "" "" "" "" salespromo@cyberpromo.com "" "" "" "" promo@answerme.com "" "" "" "" promo@savetrees.com "" "" "" "" promo@cyberpromo.com "" "" "" "" info4free@answerme.com "" "" "" "" info4free@savetrees.com "" "" "" "" info4free@cyberpromo.com "" "" "" "" manda@cyberpromo.com 8-28: Massive abuse to INTERNET addresses / FORGERY manda@answerme.com 8-28: Massive abuse to INTERNET addresses / FORGERY website@cyberpromo.com 8-27: excessive abuse to AOL / removals ignored sevenmil@cyberpromo.com 8-27: excessive abuse / all removals ignored sevenmil@answerme.com 8-27: "" "" "" "" "" "" vera@cyberpromo.com vera@answerme.com zol@answerme.com website@answerme.com allied@cyberpromo.com allied@answerme.com lists@cyberpromo.com lists@answerme.com If you have a complaint about an account that was not listed above, please forward it to our President's personal account: wallace@cyberpromo.com We currently operate the following servers: answerme.com cyberpromo.com omni.cyberpromo.com gamut.cyberpromo.com We DO NOT operate the following servers: uunet interramp athens.servint cais postman.com powernet pwrsite Cyber Promotions is *not* in business to annoy people. We are in the business of sending (and assisting in sending) commercial (and noncommercial) email to people who are *not* offended by the receipt of these messages. Unfortunately, due to many experiences (many of which were out of our control) we have had some problems accomplishing our goals without upsetting some people. We are truly sorry about that fact, and we plan to "clean up the streets" as best as we can. Some people have been under the impression that all email that appears to come from cyberpromo.com, is from Cyber Promotions. That is not true. Most of the complaints that we have recently received have been in reaction to people who have "autoresponders" and "virtual email addresses" on our system. In that case, their mail would have referenced an account on our system, but originated from a different site. Unfortunately, software like Pegasus enables their mail to appear as if it came from us, driectly. But, their true origination is still evident in the headers. You can determine where it originated if you know how to decode headers. But when doing so, remember that Pegasus, for example, actually logs into *our* sendmail. At this time, the only messages that originate from Cyber Promotions, use our proprietary Cyber Sender 2.1+ protocol which will always be indicated in the organization: header. Due to these "look alikes," it could appear that recipients' remove request were being ignored. WE DO NOT IGNORE REMOVE REQUESTS. We now also maintain a "master" remove list of people who have asked to be removed from all commercial mailing lists. If you have received an email from "Cyber Sender 2.1+", our new proprietary transport agent protocol, then the remove features *do* work properly, now that all of the bugs have been fixed (uppercase and lowercase now match, too). No mail is allowed out of our system, if the recipient's address is in our master remove list. We currently have over 1.1 million email addresses in that file. If you wish to add your address to that master remove list, you can do so in two different ways. 1. You can send an email to remove@cyberpromo.com and type "REMOVE ALL" in the subject or message field. Our systems will automatically permanently remove from our system the email address from which you sent your request. 2. You may also send an email to manremove@cyberpromo.com and type as many email addresses as you wish in the body of the message, each on its own line, without any comments. The subject line is ignored. That address will also permanently remove the addresses. Please note: we have no control over mail that originates from other sites, that travel through our SMTP (relay-host) servers. We will simply terminate any accounts that we maintain, that is referred to in their abusive mail. ATTENTION PRODIGY MEMBERS: It has come to Cyber Promotions' attention, that some of you are having a major problem removing yourselves from our lists. This can be attributed to the "alias" that your outgoing mail may contain. If you are having problems, please send an email to manremove@cyberpromo.com and type both of your email addresses in the body of the message, each on its own line, without any comments. The subject line is ignored. You probably have one address like xazd35r@prodigy.com and another address like sanford@prodigy.com. ATTENTION PIPELINE MEMBERS: It has come to Cyber Promotions' attention, that some of you are having a major problem removing yourselves from our lists. This can be attributed to the "alias" that your outgoing mail may contain. If you are having problems, please send an email to manremove@cyberpromo.com and type your email addresses in the body of the message, each on its own line, without any comments. The subject line is ignored. You should type your email id followed by the following THREE domains. @usa.pipeline.com, @pipeline.com, @nyc.pipeline.com. Even if you feel that your address is definately only one of the three possibilities, you should still remove all three addresses (each on its own line). ATTENTION INTERNET USERS: It has come to Cyber Promotions' attention, that some of you are having a major problem removing yourselves from our lists. This can be attributed to the "alias" that your outgoing mail may contain. If you are having problems, please send an email to manremove@cyberpromo.com and type your email addresses in the body of the message, each on its own line, without any comments. The subject line is ignored. If your email address could contain an alias like mail.domain.com or if you may have more that one email address that points to another email address, you should remove them all. If you wish to remove *every* email address in your domain, please contact us, and we will "grep" out every possibility. REVISED TERMS OF SERVICE: (We are also looking into the possibility that we may be forced to adopt the policies of our backbone providers. For the time being, we are emulating their policies as best as we can while matching the needs of our operations.) 1. We do not allow postings to inappropriate newsgroups with reference to your account because such postings result in *MUCH* more negative response than positive. 2. We prohibit the advertising of offensive material (ie. pornography, weapons, etc). 3. You may not use the account to participate in illegal activities. 4. Our TOS strictly prohibits the sending of mass commercial emails to INTERNET addresses, unless expressed permission has been granted to you by the recipient. In addition, you *must* honor all requests for removal from your mailing list in a diligent manner. Our service can be used in conjunction with advertisements that you place with a bulk email company other than your own or us, as long as they follow the same guidelines. 5. Cyber Promotions reserves the right to terminate any account for any reason at any time, without notice. If you would like to send a complaint about any account @cyberpromo.com or @answerme.com or @omni.cyberpromo.com that has not been terminated, please send email to: wallace@cyberpromo.com