Hello, Thank you for contacting Microsoft. We received your email, but other than a copy of the initial Confirmation Receipt we sent you previously, your email did not contain any information about your issue. If there is an issue we can assist you with, please let us know. Thank you, Matt H. Microsoft Online Customer Representative Original Message Follows: ------------------------- From: Abuse at Microsoft <cypherpunks@ssz.com> To: Abuse at Microsoft <abuse@microsoft.com> Subject: CDR: Confirmation Receipt Thank you for your inquiry to Abuse@Microsoft.com Your e-mail was received on Sun, Jan 7, 2001 at 4:25 PM and will be handled personally by one of our Customer Service Representatives within 12 hours. Our Customer Service Representatives can answer general policy questions, validate your support eligibility, or refer you to the appropriate phone, e-mail, or Web resource. To explore online support options, please visit http://support.microsoft.com/directory/default.asp. Thank you, Microsoft Product Support Services