Mr. May:
The author also mentions that consumers dislike (so?) tracking of their purchases...and then in the next paragraphs cites the Firestone tire recall as an example of better policy than most Web sites have (or something like this...I re-read his analogy several times and still wasn't sure what his claim was). But
I took that statement to mean that if Firestone exercised the same level of diligence in the engineering of their tires that most web sites used, they would be recalling a *LOT* more tires, enough to make the current recall a drop in the bucket. -- A quote from Petro's Archives: ********************************************** "Despite almost every experience I've ever had with federal authority, I keep imagining its competence." John Perry Barlow