Windows and Internet Explorer Support News Watch ================================================ As a subscriber to the Windows and Internet Explorer Support News Watch, you receive e-mail twice each month that highlights some of the new articles recently published on Support Online, Microsoft's award-winning technical support web site. The following are new Support Online articles that answer frequently asked questions about using Windows and Internet Explorer: Contents -------- - Microsoft Windows 98 - Microsoft Internet Explorer 4.0 for Windows 95 and Windows NT 4.0 - Microsoft Windows CE Microsoft Windows 98 -------------------- Troubleshooting Windows 98 Startup Problems and Error Messages (Q188867) http://support.microsoft.com/support/kb/articles/q188/8/67.asp Cannot Connect to America Online or Install America Online 4.0 (Q188654) http://support.microsoft.com/support/kb/articles/q188/6/54.asp Err Msg: There Is No WinModem Found in Your Computer, But... (Q188601) http://support.microsoft.com/support/kb/articles/q188/6/01.asp Err Msg: Not Enough Memory to Convert to FAT32. To Free Up... (Q188561) http://support.microsoft.com/support/kb/articles/q188/5/61.asp DVD Support in Windows 98 (Q188513) http://support.microsoft.com/support/kb/articles/q188/5/13.asp Error Message: Error 745: An Essential File Is Missing (Q174579) http://support.microsoft.com/support/kb/articles/q174/5/79.asp Error Message "Invalid System Disk" After Setup Reboots (Q128730) http://support.microsoft.com/support/kb/articles/q128/7/30.asp "Earlier Version of MSN Detected" Using Inbox Icon (Q189077) http://support.microsoft.com/support/kb/articles/q189/0/77.asp "Call to Undefined Dynalink" Message During Windows 98 Setup (Q188970) http://support.microsoft.com/support/kb/articles/q188/9/70.asp "Internal Error Occurred" Error Message Using Internet Explorer (Q188952) http://support.microsoft.com/support/kb/articles/q188/9/52.asp Error Message: Not Enough Memory to Load RamDrive (Q188886) http://support.microsoft.com/support/kb/articles/q188/8/86.asp Err Msg: This Software Does Not Support Windows 98 and... (Q188865) http://support.microsoft.com/support/kb/articles/q188/8/65.asp Err Msg: This Version of Windows Does Not Run on MS-DOS 7.0... (Q188795) http://support.microsoft.com/support/kb/articles/q188/7/95.asp Err Msg: There Is No WinModem Found in Your Computer, But... (Q188601) http://support.microsoft.com/support/kb/articles/q188/6/01.asp Err Msg: Windows Cannot Find Program.exe, Which Is Needed... (Q188592) http://support.microsoft.com/support/kb/articles/q188/5/92.asp Cannot Gain Access to Multiple CD-ROM Drives Using Startup Disk (Q188391) http://support.microsoft.com/support/kb/articles/q188/3/91.asp Err Msg: The Microsoft Dial-Up Adapter Is in Use or Not... (Q188141) http://support.microsoft.com/support/kb/articles/q188/1/41.asp Minimum Hardware Requirements for Windows 98 Installation (Q182751) http://support.microsoft.com/support/kb/articles/q182/7/51.asp Microsoft Internet Explorer 4.0 for Windows 95 and Windows NT 4.0 ----------------------------------------------------------------- Err Msg: Internet Explorer Cannot Open the Site <Web Address>... (Q189057) http://support.microsoft.com/support/kb/articles/q189/0/57.asp Internet Explorer Issues Extra Challenge with NTLM (Q189033) http://support.microsoft.com/support/kb/articles/q189/0/33.asp Check Boxes and Option Buttons on Web Page Are Not Printed (Q188988) http://support.microsoft.com/support/kb/articles/q188/9/88.asp Err Msg: Internet Explorer Cannot Open the Internet Site... (Q188839) http://support.microsoft.com/support/kb/articles/q188/8/39.asp Problems with Internet Explorer and the Safe Passage Program (Q188706) http://support.microsoft.com/support/kb/articles/q188/7/06.asp Microsoft Windows CE -------------------- WinCE: Cannot Connect Handheld PC Using Dial-Up Networking (Q189122) http://support.microsoft.com/support/kb/articles/q189/1/22.asp WinCE 2.0: Terminal Connection Settings Spontaneously Change (Q189097) http://support.microsoft.com/support/kb/articles/q189/0/97.asp WinCE: Infrared Connection Disconnects During Synchronization (Q189058) http://support.microsoft.com/support/kb/articles/q189/0/58.asp WinCE: System Tool in Control Panel Lists Only One PC Card (Q188980) http://support.microsoft.com/support/kb/articles/q188/9/80.asp WinCE: Remote Networking Connection Preferences Are Not Saved (Q188894) http://support.microsoft.com/support/kb/articles/q188/8/94.asp Summary of Known Issues in Pocket Word on a Handheld PC (Q188782) http://support.microsoft.com/support/kb/articles/q188/7/82.asp Summary of Issues in Note Taker on a Palm-Size PC (Q188505) http://support.microsoft.com/support/kb/articles/q188/5/05.asp InstallShield Hangs When You Install Windows CE Services (Q188485) http://support.microsoft.com/support/kb/articles/q188/4/85.asp Get Support Online Articles by E-mail ------------------------------------- You can also receive these articles (and others) in e-mail by sending a message to mshelp@microsoft.com. In the Subject line of your message, enter the Article-ID number (Qnnnnnn). For example to receive Q162721, your Subject line should resemble the following example: Subject: Q162721 You can have multiple articles sent to you in e-mail by typing multiple Article-ID numbers separated by a comma. For example: Subject: Q178049, Q174914, Q174062 To receive an index of articles, enter "Index" (without quotation marks) in the Subject line. For example: Subject: Index The MSHelp Index is updated monthly. For more information about MSHelp, see http://support.microsoft.com/support/kb/articles/q183/1/21.asp. Visit Support Online -------------------- We also encourage you to visit Support Online at http://support.microsoft.com/support/ to see our complete selection of helpful articles designed to answer questions about using Microsoft products. New Features Make Finding Your Answers on Support Online Even Easier ==================================================================== Support Online recently released a number of new features to make it even easier to find the answers you need. The following highlights some of the enhancements you'll see on Support Online at http://support.microsoft.com/. For information about how to use these new Support Online features, see http://support.microsoft.com/support/howto/. - Specify an article ID number. If you know the ID number of the Knowledge Base article you want, you can enter the ID number to find that specific article. - Search for troubleshooting tools. Now you can customize your search to include troubleshooting tools only. - Search for specific drivers and other downloadable files. If you know the name of the driver or download file you want, enter the full file name to find the file on Support Online. - See what's new. If you want to see the latest information about a product and/or a topic, use the What's New option and select the number of days you want to review. You can select 1, 3, 7, 14, or 30 days. - Toggle between Advanced View and Basic View. Advanced View offers additional search options and other features. Now you can easily toggle between Advanced View and Basic View. Need help using these features? See http://support.microsoft.com/support/howto/. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Microsoft-sponsored events: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For information on all Microsoft-sponsored events, please visit: http://www.microsoft.com/events/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ How to use this mailing list: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You received this e-mail newsletter as a result of your registration on the Microsoft.com Personal Information Center. 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