On the cypherpunks mailing list, Strat wrote...
Rarely will you find a system administration staff more concerned with your privacy that the guys at Digital Express Group. As I recall, the set of username->real name mappings isn't even on machine readable media on the system.
Really? That's odd, especially for a unix box, which access.digex.com seems to be. And, as a matter of fact, it does seem to show "Robert Stratton" for the username of "strat". So, it seems they do maintain username to "real name" mappings (even if they allow the user to change the "real name" listed.
When I was working with them, we had a big book, and people only accessed the book when absolutely necessary, for instance to inform a user of a file system problem or the like. ... This was by design.
As a side note, this sounds like a bad design.. keeping things on paper for a computer system. Perhaps, a disconnected computer system.. but, when you start talking a few thousand users, the paper begins to really become troublesome for maintaining information on accounts. ;-) FYI... -jeff Jeff Kellem Internet: composer@Beyond.Dreams.ORG