Thanks for visiting SierraWeb! This message contains important information regarding your subscription, so we recommend that you keep a copy for future reference. In particular, you will need to know your username and password to access certain features of our web site: USERNAME: cypherpunks PASSWORD: cypherpunks We can't change your password or look up your existing information, so if you lose your password, you'll have to re-apply under a different name. The rest of this message contains an introduction to our site and answers to frequently asked questions. Thanks again for visiting SierraWeb! - - - - - - - - - - - - - - - - - - - - Questions! When you have a web site, you tend to hear the same questions from a lot of different people. And so your friendly webfolks at Sierra put together a list of questions that we hear on a regular basis, complete with the answers that we've typed so many times that we see them in our sleep. And we call it: THE SIERRAWEB FAQ (that's Frequently Asked Questions, not Frantic About Queensryche. Read on!) Q: Okay, I've managed to live this long without logging onto your really cool web site, but I just can't take it any more! How do I log on? A: Well, first you're going to have to go there. The SierraWeb address is: http://www.sierra.com/ This will take you to our main menu page. From this page, you can register to be a member of our site (which we'd probably like to call the Sierra Club, except that the name's already taken, and they don't do computer games). Click on Join to register, and you'll be asked to choose a user name and password, and write them down somewhere where the dog won't chew `em up. Q: I've spent the last six months in a freak time warp/in my aunt's house in Pittsburgh/in a pit/writing my thesis/on an archaeological expedition to Egypt/trying to solve the Chinese Checkers puzzle in Shivers, and in the meanwhile I've forgotten my username or password. Can you tell me what it is? A: Nope! We have no way to tell what your password or user name is. If you've forgotten yours, it's time to pick a new one. Just fill out the registration form again, this time choosing a different username and password. Q: You've got enough pages on your web site to keep Victor Hugo happy (cultural reference, here, folks ... French author, wrote Les Miserables, you could get a hernia lifting the unabridged version). So how am I supposed to find all the info I want about a specific product without having to dig through all those pages? A: You're in luck. The Search feature of our site will allow you to go to just the topics you're interested in and skip the rest, like picking through the dessert buffet and selecting only the stuff that has jell-o in it. So if you only like baseball simulations, or low-fat recipe programs, or computer games with robots in them, all you need to do is click on Search (always found at the bottom right-hand corner of each page), and type in the word you're looking for. This will provide you with a list of all the places on our site that your subject is mentioned. Look through the list, click on anything that looks interesting, and it'll take you there! Q: Okay, so I've looked through 97 different pages on your site, downloaded 8 demos and enough screenshots to fill a bucket of zip cartridges, talked for three hours with the folks in the Chat rooms, and, frankly, my brain is fried and I really don't want to hit "<- Back" about 183 times to get back to the index page. Isn't there an easier way? A: Yep. At the bottom of each page is a "Home" button. Click it. Q: I clicked to download a file, and it gave me an error message which said, "FTP anonymous access denied". What's up with that? I wasn't trying to be anonymous. Doesn't your system recognize me any more? This is starting to sound like an episode of "Nowhere Man"! A: Don't worry about it. It just means that the file you want can't be downloaded from the server at the moment. Our server is usually busier than a colony of ants at a Fourth of July picnic, so it may take several tries to get a file. Just try your download again later.