Working as a telephone tech support person for a non-tech sector company, Klez was particularly annoying as we would get angry telephone calls from our own corporate executives about how our server based antivirus program wasn't working, as they were getting angry emails from people at other companies telling them to stop sending them the Klez virus. All because the damn thing sent false header information and someone outside both companies had been infected, people would continue to blame the wrong parties when their own antivirus program would point them at the wrong culprit, despite all the media stories explaining the damn thing in clear detail. We had a number of execs refuse to believe us when we told them their machine was clean, as "obviously" we were wrong according to the people at the other company. Even had one high up try to install her own antivirus program because she didn't trust ours and ended up trashing her computer. Did I tell you my new trial 'contest mention' is on sept 11.Anniversary of Chile coup.