Forwarded message:
From: Richard.Bragg@ssa.co.uk Date: Thu, 19 Nov 1998 15:14:44 +0000 Subject: manners
There are ways and means. If someone requests software that is NOT free then a simple NO will surfice. A list of contacts to purchase would aid income for the producer. An additional approach would be to suggest alternatives that are free.
There is never any call to be rude.
Agreed, just be sure you can recognize the difference between rude and simply uncomfortable directness. ____________________________________________________________________ Lawyers ask the wrong questions when they don't want the right answers. Scully (X-Files) The Armadillo Group ,::////;::-. James Choate Austin, Tx /:'///// ``::>/|/ ravage@ssz.com www.ssz.com .', |||| `/( e\ 512-451-7087 -====~~mm-'`-```-mm --'- --------------------------------------------------------------------